8º Feb 2024
February 2024 Holiday Notice
Dear Users,
We would like to inform you that our team will be on vacation from February 8th to February 18th, 2024.
During this period, we anticipate delays in the processing of all support tickets and inquiries.
Please be advised that the majority of issues and questions received during our vacation will likely be addressed starting February ...
4º Ene 2024
HKLite Products Now Access PCCWG Network
We are excited to announce that HKLite's VPS and dedicated server networks now access the PCCWG line.
This development comes with the assurance of unchanged prices and package parameters.
By accessing the PCCWG network, we enhance our network performance and connectivity, continuing to offer our high-quality services without any extra costs.
12º Dic 2023
Privacy Policy
Alice Networks Ltd Privacy Policy
Scope: This policy applies to customers using or purchasing Alice Networks Ltd's services or products.
Information Collection
Personal Information: This includes email addresses, postal addresses, phone numbers, employee names, usernames, service types, marketing preferences, job titles, and any other ...
12º Dic 2023
Service Level Agreement
Alice Networks Ltd. Service Level Agreement (SLA)
Scope: This SLA is part of Alice Networks Ltd.’s agreement with customers who purchase its services, as outlined in the Terms of Service (TOS).
Network Service Guarantee
Uptime Commitment: Alice Networks Ltd. guarantees 99% network uptime, excluding scheduled maintenance and issues in remote ...
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